Processing Time
All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays are processed on the next business day. You will receive a confirmation email with tracking details once your order is dispatched.
Delivery Time
Estimated delivery timelines after dispatch:
- Metro cities (Delhi/NCR, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata): 2–4 business days
- Tier 2 & 3 cities: 4–7 business days
- Remote areas: 7–10 business days
These are estimates. Actual delivery times may vary due to courier delays, weather conditions, or other factors beyond our control.
Shipping Charges
- Free shipping on all orders above ₹999
- ₹99 flat rate on orders below ₹999
Shipping charges are calculated at checkout and clearly displayed before payment.
Courier Partners
We ship via Delhivery and Xpressbees, chosen for their reliability across India. The courier partner is assigned based on your delivery pincode and availability.
Order Tracking
Once your order is dispatched, you will receive an email with your tracking number and a link to track your shipment. You can also track your order any time from your account under My Orders.
COD (Cash on Delivery)
COD is available on orders up to ₹5,000. Please ensure someone is available at the delivery address to receive the package and make payment. Failed COD deliveries due to unavailability may result in restrictions on future COD orders.
Damaged in Transit
If your order arrives damaged due to transit, please do not accept the package if visibly tampered with. If you notice damage after opening, email us at hello@abeoye.com within 48 hours of delivery with photos. We will arrange a replacement or full refund.
International Shipping
Yes — we ship worldwide. 🌍 International orders are dispatched via DHL / FedEx / Speed Post depending on your country and order value.
- South Asia (Nepal, Sri Lanka, Bangladesh): 5–8 business days
- Middle East & Southeast Asia: 7–12 business days
- USA, UK, Europe, Australia: 10–18 business days
- Rest of world: 12–20 business days
International shipping charges are calculated at checkout based on your location and order weight. Import duties or customs fees (if applicable) are the responsibility of the buyer — these vary by country.
All international orders are tracked end-to-end. You will receive a tracking link once dispatched. For any queries email hello@abeoye.com.
Contact
For shipping queries, email hello@abeoye.com or reach us via our contact page. We respond within 2 business days.