Privacy Policy

When you place an order or create an account, we collect:

• Name, email address, and phone number
• Shipping and billing address
• Payment information (processed securely via Razorpay — we never store card details)
• Order history and purchase behaviour
• Device information and browsing data when you visit our site

We use your data to:

• Process and fulfil your orders
• Send order confirmation, shipping updates, and delivery notifications
• Respond to customer support enquiries
• Improve our products, website, and services
• Comply with legal obligations under Indian law (IT Act 2000, Consumer Protection Act 2019)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We work with the following trusted third parties who may process your data as needed to deliver our service:

• Razorpay — payment processing. Subject to Razorpay's Privacy Policy.
• Delhivery / Xpressbees — order fulfilment and delivery
• Cloudinary — secure image hosting

We use essential cookies to keep you logged in and maintain your cart. We may use analytics cookies (e.g. Google Analytics) to understand site usage. You can disable cookies in your browser settings, though some features may not function correctly.

We retain your personal data for as long as your account is active or as needed to provide services. Order records are kept for a minimum of 5 years to comply with Indian tax and accounting requirements. You may request deletion of your account and associated data at any time by contacting us.

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your account and data
• Opt out of marketing communications at any time

To exercise any of these rights, email us at hello@abeoye.com with the subject line “Privacy Request”.

We implement industry-standard security measures including HTTPS encryption, secure token authentication, and restricted access to personal data. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.

We may update this Privacy Policy periodically. Significant changes will be communicated via email or a prominent notice on our website. Continued use of ABEOYE after changes constitutes acceptance of the updated policy.

For any privacy-related questions, contact us at hello@abeoye.com or write to us at ABEOYE, India.